Customer Helpline । 01885 055 055



FAQ

Q) How do I order?
Ans: Browse through the site to find your desired products. Add them together on your cart and then complete your purchase. You will be required to share your address and a contact number. Finally, after you have placed an order, one of our customer care agents will call you and confirm your order.

Q) How much do you charge for delivery?
Ans: Please refer to our Delivery Charges Tariff page for detailed information. 

Q) How do I know when my order will arrive?
Ans: Babywala’s delivery person (or any of the assigned courier company’s delivery agent) will call you as soon as they are at your house and will inform you about your arrival of order.

Q) Why should I buy from you?
Ans: We are striving towards providing a one-stop solution to the women of our country so that they can cater all their needs for personal hygiene (which is still a taboo in our country) & Childcare essentials. You can access all of it from the comfort of your home without compromising your privacy. We want to help you to balance your personal-work life which will empower you as a woman even further. We believe it will also eradicate the scopes of gender inequality in our country both in home and in the workplace.

We are on a mission to empower our women. Would you join us?

Q)  Do you offer any discounts?
Ans: Yes definitely, you’ll be entitled to free shipping on your first order, just apply code MYFIRSTBABY while checking out and you will be eligible for free shipping. Without this, we offer discounts on different occasions, keep your eyes on our official facebook page to get the latest updates.

Q) Are your products original?
Ans. You can have complete faith on us when it comes to product quality. We only source our products from manufacturers, authorized importers and distributors. So when it comes to product quality and originality, Babywala is like your trusted family member.

Q) How do I contact you?
Ans: You can always reach out to us at +880 01885 055 055 (10:00-19:00, Sat - Thu) or email us at support@babywala.com.bd.