the Thermometer is defective,,,I have informed you to fix this issue up on the day when the product was received but didn't get any response
Dear Customer, First of all, thank you for your valuable feedback. We sincerely apologize for the inconvenience you have faced. Your replacement request is already logged into our system. The replacement couldn't be provided with because the requested item is not available at the moment. As soon as the product is available in our stock we would quickly dispatch it to your address. We again apologize for any inconvenience you have faced for this.